{"id":3167,"date":"2024-01-21T09:19:05","date_gmt":"2024-01-21T08:19:05","guid":{"rendered":"https:\/\/candlenco.fr\/?page_id=3167"},"modified":"2024-01-21T09:19:05","modified_gmt":"2024-01-21T08:19:05","slug":"expeditions-et-retours","status":"publish","type":"page","link":"https:\/\/candlenco.fr\/index.php\/expeditions-et-retours\/","title":{"rendered":"Exp\u00e9ditions et Retours"},"content":{"rendered":"
\n

Politique d’exp\u00e9dition et de livraison :<\/p>\n<\/div>\n

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    \n
  1. Temps de traitement de la commande : nous traitons et exp\u00e9dions les commandes dans un d\u00e9lai de 1 \u00e0 3 jours apr\u00e8s r\u00e9ception du paiement.<\/li>\n
  2. Frais d’exp\u00e9dition : Les frais d’exp\u00e9dition sont calcul\u00e9s en fonction du poids et de la taille de la commande, ainsi que de la destination de livraison. Ces frais seront indiqu\u00e9s au moment de la commande.<\/li>\n
  3. Options d’exp\u00e9dition : Nous envoyons plusieurs options d’exp\u00e9dition pour r\u00e9pondre \u00e0 vos besoins en mati\u00e8re de d\u00e9lais de livraison et de co\u00fbts, notamment la livraison standard, la livraison express et la livraison en point relais.<\/li>\n
  4. Suivi de l’exp\u00e9dition : Nous fournissons un num\u00e9ro de suivi pour chaque commande exp\u00e9di\u00e9e, afin que vous puissiez suivre la progression de votre livraison.<\/li>\n<\/ol>\n

     <\/p>\n

    Politique de retour :<\/p>\n

     <\/p>\n

      \n
    1. \u00c9change et remboursement : Nous acceptons les retours et les \u00e9changes dans un d\u00e9lai de 14 jours suivant la r\u00e9ception de la commande. Si vous n’\u00eates pas satisfait de votre commande, vous pouvez demander un remboursement ou un \u00e9change.<\/li>\n
    2. Condition des produits : Les produits retourn\u00e9s doivent \u00eatre dans leur \u00e9tat d’origine, non utilis\u00e9s et non endommag\u00e9s. Si les produits sont retourn\u00e9s dans un \u00e9tat diff\u00e9rent de celui dans lequel ils ont \u00e9t\u00e9 envoy\u00e9s, nous r\u00e9servons le droit de refuser le remboursement ou l’\u00e9change.<\/li>\n
    3. Frais de retour : Les frais de retour sont \u00e0 la charge du client, sauf en cas d’erreur de notre part dans l’envoi de la commande ou si les produits sont d\u00e9fectueux.<\/li>\n
    4. Traitement des retours : Nous traiterons les retours d\u00e8s que possible, dans un d\u00e9lai de 7 jours suivant la r\u00e9ception des produits retourn\u00e9s. Si vous avez demand\u00e9 un \u00e9change, nous enverrons le produit de remplacement d\u00e8s que possible. Si vous avez demand\u00e9 un remboursement, nous vous rembourserons le montant de la commande, moins les frais de livraison et de traitement, sur le mode de paiement d’origine.<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

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